Kentucky Power Ice Storm Response
Friday, February 12, 6:30 p.m.
An ice storm moved through eastern Kentucky wreaking havoc on electrical facilities, causing power outages for thousands of Kentucky Power customers.
Outages peaked late Thursday morning with nearly 25,000 customers out of power. Approximately 16,000 customers remain without power this evening.
Customer count in counties most affected include: Boyd-8,600; Carter-3,400; Greenup-1,400; Lawrence-1,800 and Rowan-1,100. To date, crews have reported 35 broken poles and more than 400 spans of wire down, which doesn’t include repairs to transmission lines and substations.
Storm response efforts and restoration estimates
Around 800 people are in the field working on approximately 500 places where repairs are needed. Restoration is prioritized by customer count. For example, there are about 50 outage cases with 100 or more customers which is where the focus is currently. Once those are clear, crews will move to the outages that affect smaller number of customers and then to individual customers.
It is estimated that 95% of customers will be restored by Monday night, meaning that many customers will be restored much sooner.
For More Information
Customers can report outages and check the latest restoration information for their account anytime at kentuckypower.com/outages or by downloading the Kentucky Power mobile app at kentuckypower.com/app. The outage map is updated every 15 minutes. Restoration information is added when known. Click on “View Outage Map” to access the map on a computer, cell phone, or tablet. Customers can report outages online, on their mobile device or to our Customer Operations Center at 1-800-572-1113.
Customers also can get specific information about outages via text message and/or email by subscribing to Kentucky Power outage alerts. To sign up, please visit www.kentuckypower.com/alerts. Information also is posted on Facebook at https://www.facebook.com/KentuckyPower and on Twitter at twitter.com/KentuckyPower or @KentuckyPower.
Stay away from all downed lines or sparking equipment, and keep children and pets away from fallen lines and anything the lines may touch.
For everyone’s health and safety with the ongoing Covid-19 crisis, please do not approach power company personnel in the field.
Saturday, February 12, 10:30 a.m.