ASHLAND, KY (April 19, 2019) — Telecommunicators at the Kentucky State Police Post 14 in Ashland are being recognized along with more than 200,000 of their fellow communicators nationwide during National Public Safety Telecommunicators Week, April 14-20th.
“Our dispatchers are among the hardest working in the Commonwealth”, said Post 14’s Captain Randy Surber. “In the past several months they have been particularly short-staffed, but have managed to maintain coverage for our district without complaint, 24 hours a day. Their dedication to the citizens of Kentucky and to our Troopers is unparalleled. Each of them uphold our agency’s standards of professionalism in the face of unbelievably difficult conditions, day in and day out.”
KSP Telecommunicators handle dispatch duties for Kentucky State Troopers, Commercial Vehicle Enforcement Officers, Kentucky Department of Fish and Wildlife Conservation Officers, and other emergency service agencies. Their duties include calling wrecker services, notifying channels of administration, running license plate and driver’s license numbers, running criminal histories, and notifying family members, while continuing to answer new calls and handling other radio traffic. They also stand as the first line of protection when someone is in need of help during an emergency.
KSP employs 193 Telecommunicators at its 16 posts throughout the state. In 2018, they handled 493,186 calls. Post 14 in Ashland currently has eight Telecommunicators on staff who handle calls from a four-county area, 24 hours a day.
The Post 14 telecommunications team includes: Radio Room Supervisor Mendi Bass, Angie Reed, Jeff Knipp, Karen Belt, Cody Anderson, Trent Arrowood, Lisa Pauley, and Ethan Cherry.
To watch a short video about KSP Telecommunicators, click on or visit the following link: http://www.youtube.com/watch?v=NzGOaQDdXfw&feature=youtu.be.
For more information or to apply for a telecommunication position with KSP, log on to the state personnel website at www.personnel.ky.gov